FAQ

Frequently Asked Questions

Read on for the answers to some of the questions we are frequently asked by soon-to-be clients and existing customers.

What is your process?

Visit the Hire Us page to find out how we work

 

How much will it cost to make a website?

The cost of a website can vary depending on what our clients require. We generally start in the $1500 range for a basic site, but more complex projects (such as online stores with lots of products) will increase the price. It is important to us that small businesses (who may not have a big budget) still receive a functional, attractive website or branding. 

 

How long does it take?

How long it takes to design and build a website depends on the size and complexity of the project. If you can:

  • send us examples of websites you like the look of
  • provide finished copy and high quality images 

the price will be lower, since the time spent writing copy and finding appropriate images (or editing low-quality ones) will be less. Generally we find that a simple website will take around 4 weeks from start to finish.

 

Do you write copy for all the web pages?

That will depend on your project requirements – we are always happy to assist with copywriting if you need it! If, however, you are happy with the content of your site and only want to focus on how it looks, then we will use your existing content.

 

Can you design my logo as well?

As with the copywriting, we would love to work with you on a logo and brand identity

 

Will my website be mobile optimised?

Yes – all the websites we design use a mobile-optimised theme that is responsive to different device sizes.

 

Do you build ecommerce/Online Stores?

We do – we utilise the WooCommerce platform for this. If you haven’t decided whether you will need an online store yet and want to get a website up straightaway, we can add it later.

 

What is Search Engine Optimisation (SEO) and can you do it for my site?

Search Engine Optimisation is about meeting Google’s checklist for what constitutes a “relevant” site in search results. If it thinks your website has more pertinent information to the search query, then it will show your site ahead of your competitor’s.

Of course we all know that first page results are ideal, since you’re more likely to get clicks, and therefore customers. However this does not occur overnight, and it is a long-term management process. SEO is not “set-and-forget”

We can help by giving your site a good start, and are happy to assist with longer-term management as well. Although there are a lot of markers that determine an optimised website, one of the most important factors is the copywriting on your website.

Making sure the content (words and images) is relevant to your service or product offerings is key. Don’t just try and stuff in keywords – instead focus on the quality of what you are writing, and using the relevant search terms where appropriate.

 

What’s a domain name?

A domain name is your website address, for example: https://www.mybusiness.com.au

 

What is web hosting?

Web hosting services can involve just your website, or your website and email. They are a service that keep all your website files together and ensure your site can be seen when someone types in the address. (And that email arrives and is sent from your custom email address, e.g. “john@mybusiness.com.au”.)

 

Do I need my own domain name and web hosting?

Yes, if you want a functioning website! We can help you get this set up and we can provide web hosting, or work with your existing provider. 

 

What is a Content Management System?

A Content Management System (CMS) is a tool that makes it easy to maintain your own website, without specialist coding skills. (Although these are handy!) Through a CMS you can add/edit images, pages, or blog entries on your website. Our favourite CMS is WordPress, and we use it to build our customer’s sites, putting the power back in their hands should they wish to manage the site day-to-day. 
The benefit of working with Masamune to build a WordPress site is that we have the skills to create or implement custom features on your behalf… You probably have better things to do with your time!

 

Do you provide training?

Yes we provide all our clients with training on maintaining their website, if they request it.

 

Can you help me with Social Media and Email Marketing?

We sure can. As part of your project we can include social media and email marketing services. Contact us to discuss your project.

 

 

 

Like what you see?

We’d love to work with you on your next project and help you to build a dynamic and engaging digital presence. Whether you are looking for a new website, logo or just want to get some input on your social media strategy, we can help.

To enquire about working with us please fill out the form and let us know about your next project.

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